Online tutoring FAQ

Online tutoring includes:

  • In-depth, customized lessons
  • Complete learning support, including lesson feedback and study/practice plans
  • Homework and online resources aligned with your goals and progress
  • Interactive platforms designed to meet your learning needs

Frequently Asked Questions

  1. How does online tutoring work?
  2. How does scheduling work?
  3. How does payment for lessons work?
  4. What is the 100% Satisfaction Money Back Guarantee?
  5. Can you really learn online as much as you learn in-person?
  6. Do you have any expectations for the students you tutor?
  7. What about technical issues?
  8. How do you determine or assess where students need help?
  9. Do you provide any materials or resources?
  10. Do you have any policies or fees besides your lesson rate?
How does online tutoring work?
Convenience and accessibility are two of the many pros of online tutoring. You can have lessons anywhere, at any time, and there’s no need to commute. I design my own lessons and customize them to fit the needs of every student. Lessons are always one-on-one. I use Zoom and online whiteboards as needed to make lessons as interactive as possible. For writing, I use Google Docs. All the platforms I use are free and easy to use!
How does scheduling work?
No more back-and-forth messaging or texting about matching availability! You get to choose the days and times we meet by using my booking page to schedule lessons. All lessons are 60 minutes (1 hour) long.
How does payment for lessons work?
You pay as you go, and you choose when you want to meet. Your first lesson must be prepaid and falls under my 100% Satisfaction Guarantee. All other scheduled lessons are billed at the time of booking or on a weekly basis and fall under the terms of my cancellation policy. I bill through Stripe, where all forms of payment are accepted. See my current rate on my Pricing page.
What is your 100% Satisfaction Guarantee?
Your first lesson is 100% satisfaction guaranteed or it’s free. Lessons are fully refundable under the terms of my 24-hour cancellation policy.
Can you really learn online as much as you learn in-person?
Absolutely! Online tutoring is different from in-person tutoring, but it is in no way inferior. Online lessons can be even more productive and focused. For example, young children go through a variety of activities during our online sessions to hold their short attention span, and we can get much more done in 1 hour of online tutoring than we ever could in-person.
Do you have any expectations for the students you tutor?
I expect commitment. For test prep, that means sticking to a reasonable, regular study and practice plan with reachable goals and not slacking. For all other other tutoring, that means doing homework that I send or exercises I assign to keep up skills practice and concept review. Parents need to be accountable for their children’s progress, and adult students need to be responsible for their own progress.
What about technical issues?
Technical issues can happen. I do my best to work around any issues and make up for lost time for free, whether there are problems on the student’s side or mine.
How do you determine or assess where students need help?
I do ask all students what they have been working on at school, their academic performance in math or ELA, any specific struggle areas or special needs, what they’ve done so far for test prep, upcoming test dates, etc. Depending on a student’s grade level or age, I also use a variety of online assessments and placement tests, and I require all students interested in test prep to take a practice test before our first lesson. Anything you feel I need to know before we start lessons — please tell me. I do my best to accommodate everyone.
Do you provide any materials or resources?
I do my best to provide free practice tests, worksheets, and online resource access to each and every student. I recommend homework as well for maximum learning reinforcement. I also ask students to purchase outside resources (workbooks, textbooks, or test prep books) as necessary.
Do you have any policies or fees besides your lesson rate?
There are no fees outside of my hourly lesson rate.

The first hour of your first lesson is 100% satisfaction guaranteed or your money back. Refunds must be claimed by emailing [email protected] within 7 calendar days of the scheduled first lesson. All other rescheduling and cancellations are subject to my cancellation policy, outlined below. Lessons are fully refundable under the terms of my 24-hour cancellation policy.

My 24-hour cancellation policy is as follows: I require at least 24 hours advance notice for all cancellations and rescheduling. My policy is strictly enforced, and late notice always results in a cancellation fee. If a student does not show up to a scheduled lesson, is more than 15 minutes late, or leaves (abandons) the lesson, that is also treated as a late cancellation and results in a cancellation fee. The cancellation fee is equal to the scheduled lesson time.

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